Terms of use
Our terms of use carry the account rules, while this privacy policy covers the data side of the same relationship. Both documents use the same definitions for your account.
LEGAL REFERENCE
How We Look After Your Account Data
Everything thimbles casino collects from your account sits on this one page, from your registration details to the JazzCash, Easypaisa, SadaPay and Raast references attached to your withdrawals...
What we collectWhy we keep itStorage windowsJazzCash & Raast referencesWays to ask us
Data Handling Where Local Law Permits
Where local law permits, thimbles casino acts as the controller of the data linked to your account. That covers the details you type in at registration, the record of your activity in the lobby, and the payment references attached to JazzCash, Easypaisa, SadaPay and Raast transfers handled through our cashier. We keep those records to run your account, confirm withdrawals, answer support
tickets and meet the bookkeeping rules that apply in supported regions. Where a partner processor sits between us and your wallet, that partner only sees what its job needs. Our retention windows are tied to how long a record must stay available under applicable rules, and we delete or anonymise the rest once that window closes for good.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PRIVACY HELP DESK
Asking Us About Your Data
If something in this privacy policy is unclear, or you want a copy of the records we hold on your account, reach the desk that handles those requests. Tell us what you need in plain words and quote the email you registered with, so we match the ticket to your account straight away.
Team online
Live chat
Open live chat from your account page and ask for the privacy desk. It runs on the same login as your cashier, so the agent sees which account you mean.
Write to the privacy address on your account page and we reply in the order tickets arrive. Include your registered email, so we match the request to your file straight away.
Account centre
Your account centre shows the profile details we hold and lets you edit the ones you own. Use it to correct a phone number or switch off promotional messages.
HOW WE EARN TRUST
What Sits Behind This Privacy Policy
We drafted this privacy policy with the people who build the cashier and the account system, not by copying a template from another site. Every clause matches something...
Data mapping
We list each field we collect at registration, at the cashier and while you play, then note why it exists...
Retention schedule
Each record type carries a storage window, from short-lived session tokens to longer cashier histories. We check those windows first...
Processor list
JazzCash, Easypaisa, SadaPay, NayaPay and Raast transfers pass through partner processors. We name what each one receives, and a partner...
Access log
Staff access to account records is logged. A support agent opening your ticket leaves a trail, and we check that...
Cookie sorting
We sort cookies into the ones your login and cashier cannot work without and the ones that only measure how...
Plain wording
Clauses are written in everyday English rather than dense legal shorthand, and each one links to the part of the...
POLICY PAGES ALIGNED
How Our Policy Pages Fit Together
Our policy set is written as one family, so an answer you find on one page does not contradict the next. Where this privacy policy describes what we store, the sibling pages...
Cookie notice
The cookie notice expands on the short table inside this privacy policy. Where a cookie is named here, that page tells you what it does and how to refuse it.
Cashier rules
Cashier rules cover how JazzCash, Easypaisa, SadaPay and Raast transfers are handled, including the references we store. This page explains how long those references stay on our systems.
Account security
Account security describes logins, two-step checks and device sessions. The privacy policy adds which login records we retain and how long a session trail stays.
Sportsbook rules
Sportsbook rules cover how markets are settled, while this page covers the data behind a settled bet. One account, one cashier, and the same storage windows across both pages.
Complaints route
If a decision about your data disappoints you, the complaints route shows the escalation steps. We log each complaint, the reply we gave and the date, alongside your account file.
Data requests
The data requests page repeats the same deadlines you read here, so you never compare two documents to find out how long we take. Both point to the same privacy desk.
VISIBLE DISCLOSURES
What You Can See On This Page
Everything here is written to be read on a phone during a short break, so the important clauses come early and the detail follows underneath. You can jump...
Section index
A short index on the page lists every clause with...
Plain clauses
Each clause runs as a short paragraph holding one idea...
Effective date
The effective date line marks when this wording took effect...
Local context
Cashier examples use the rails you already know, so a...
Your controls
Your account centre is linked from every clause that mentions...
Mobile reading
The page reflows on a small screen, with clause headings...
Questions We Hear About Your Data
We take the details you type in, such as your email and phone number, plus login records created when you sign in. Cashier references from JazzCash or Raast are stored too.
No. We share data only with processors that need it to run something you asked for, such as a wallet transfer, and those partners are named in the processor clause.
Session tokens clear quickly, while cashier histories stay longer because bookkeeping rules in supported regions require it. Each record type has its own window, listed in the retention clause.
Yes. Ask through live chat or the privacy address and we send the records tied to your account, usually as a file you can open on your phone. We confirm identity first.
We close the login and stop using your profile for anything except the records we must keep by rule. After that window closes, the remaining data is deleted or anonymised.
Yes, for logins, cashier sessions and basic measurement of how the lobby is used. Cookie names and lifetimes sit in the table above, and you can refuse the optional group from your account centre.